At Boogie Bikes we want to make sure you have a great riding experience. We understand that sometimes things happen that can hamper that fun, which is why we offer a 5 year warranty against manufacturer's defect for bike parts. We also offer a 2 year full warranty and 3rd year 50% warranty on our battery. All you need to do is contact us at Boogie Bikes (info@boogiebikes.com or 1-833-266-4423) let us know what went wrong, ship us the defective part, and we will take it from there.
Take a look at the full warranty here.