At Boogie Bikes, the Built-In-The-USA with global components Bike Company, we want customers who love our product and the way it works for them. We strive to give every customer enough information prior to purchase so they get exactly what they expect - the best value in electric bikes.
In some cases, personal preference or unforeseen conditions can cause us not to meet expectations.
If this is the case, we offer the assurance of a 15 day try at home program. If you are unsatisfied or find that you would like to return the bike, simply contact Boogie Bikes (firstname.lastname@example.org or 1-833-266-4432) and we will get the process started. From there, pack the bike in the original shipping box and return to Boogie Bikes. It's as simple as that. When we get the bike, we inspect for damage, make sure it's still in saleable condition and give you a complete refund of your money. You only pay for the return shipping.
How's that for assurance? If you have any additional questions on the try at home policy, please contact us, we love to hear from our customers!
Note: If a bike is returned outside of this window without express written consent a restock fee will be charged. The fee will be $300 for bikes with under 50 miles and $500 for bikes with under 150 miles. Bikes over the timeframe and mileage will not be accepted. The bike must also be returned to Boogie Bikes in new saleable condition.